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Cookies Policy

This Cookies Policy explains how Neospin Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms.

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1. What cookies are

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember selected information and support particular functions. Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information held about you and may then be treated as personal information under applicable privacy laws.

Contents

Neospin Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. For simplicity, this Cookies Policy refers to cookies and these related technologies collectively as cookies. Some cookies are set by Neospin Casino, while others may be set by third-party service providers that support website functionality, security, analytics or other services.

Types of cookies

  • Strictly necessary cookies support core website functions, such as account access, navigation, security checks, session management and responsible use of the service. These cookies may be required for the website to operate and generally cannot be disabled through ordinary website settings.
  • Functional cookies remember choices and preferences, such as language, region, display settings or other selections. If these cookies are disabled, parts of the website may not work as intended or you may need to repeat preferences during later visits.
  • Analytics or performance cookies help us understand how visitors use the website, including which pages are viewed, how users navigate and whether pages or features perform properly. The information is generally used in aggregated or pseudonymised form to improve the website.
  • Security and fraud-prevention cookies help identify unusual activity, protect accounts, reduce automated abuse and support the integrity of gambling services. These technologies may be important for maintaining a safe and fair environment.
  • Advertising or marketing cookies may be used, where permitted, to help measure campaigns, understand interactions with promotional content or present information that may be relevant to your interests. Their use depends on applicable requirements and your available choices.

2. Why we use cookies

Neospin Casino may use cookies for several purposes connected with providing and administering our website and services. The specific cookies used may change over time as website features, technology and legal requirements develop. We aim to use information collected through cookies for appropriate and relevant purposes, rather than collecting more information than is reasonably required.

  • To enable visitors to move around the website and use essential features.
  • To maintain login sessions and remember information needed while you use an account or service.
  • To support account security, identity checks, fraud monitoring and the prevention of misuse.
  • To remember preferences and improve the consistency of your website experience.
  • To monitor website stability, loading performance and technical errors.
  • To understand general website traffic and user behaviour so that we can improve content, navigation and functionality.
  • To evaluate the effectiveness of communications, promotions or advertising, where this is permitted.
  • To meet legal, regulatory, security and operational requirements that apply to online gambling services.

Where cookies are used to collect information that may identify or relate to you, the handling of that information is also governed by our Privacy Policy. That policy explains the broader ways in which personal information may be collected, used, stored and disclosed, as well as the rights and choices that may be available to you under applicable Australian privacy law.

First-party and third-party cookies

First-party cookies are placed by the website you are visiting. Neospin Casino may use these cookies to provide account, security and website functions. Third-party cookies are placed by a service provider operating on or in connection with the website. These providers may assist with analytics, technical services, security, advertising measurement or other functions. Third parties may process information in accordance with their own privacy notices and applicable requirements.

We do not control every third-party technology or the way an independent provider operates its services. You should review the relevant provider's information if you want to understand its practices. A third party may update, replace or remove cookies without prior notice, and the information available through a preference tool may change as the website develops.

4. Updates, security and further information

Cookies may have different lifespans. Session cookies are generally removed when you close your browser, while persistent cookies may remain for a defined period or until they are deleted. The period may depend on the purpose of the cookie and the service provider responsible for it. We may review the cookies used on the website and change them when necessary to improve functionality, address security issues, introduce new features or comply with legal and regulatory obligations.

We take reasonable steps to protect information associated with cookies from unauthorised access, misuse, loss or disclosure. No website, online service or electronic transmission can be guaranteed to be completely secure. You should keep your devices, browsers and account credentials secure, use trusted networks where possible and contact us through the available website channels if you believe your account or personal information may have been compromised.

This policy may be updated from time to time. The current version will be made available on the website, and the date or other notice may be updated when material changes are made. Your continued use of the website after an update may indicate that you have reviewed the revised policy, subject to any consent requirements that apply to optional cookies.

If you have questions about this Cookies Policy, your cookie choices or the way information is handled, please use the contact or support options made available on the Neospin Casino website. We will handle enquiries in accordance with applicable privacy, gambling and other legal requirements. You may also have the right to make a privacy complaint or request access to, correction of, or other action concerning personal information, subject to applicable law and reasonable verification requirements.